The constant challenge of competition, a commitment to continuous improvement of processes and products and the need to put the customer at the center of the business organization are all factors that characterize the production strategies of CMT. There are also other considerations:

  • Offer active collaboration in cases of problems which could affect customer satisfaction;
  • Improvement of quality, cost, response time, flexibility, fluidity and service;
  • Reaching common objectives by sharing information and involving the whole group in planning and implementing changes;
  • Knowing who are our competitors and market's leaders;
  • Adopting reference models to improve skills, technology and the company itself;
  • Organising resources into a series of "customer chains", each of which focuses on a specific product or customer;
  • Creation of working groups, and "factories within factories" to facilitate the flow of work and standardise tasks;
  • Investing in resources through crossdisciplinary courses, training, work rotation schemes and close attention to health and safety.



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